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Create a New Chat or New Group Chat

You can access your ongoing conversations or create a new chat through the Chats page. This article covers how to create a new chat or new group chat.

 

To create a new chat:

  1. Go to Chats page and click External or Internal (depending on the person you write to) to open the chats' main dashboard
  2. Click ➕ button next to the Search field. The new window will appear
  3. Start typing the name of the person in the Search field or simply scroll and choose the contact from your list by clicking ➕ button next to the person's name
  4. Click Create Chat to see the chat on your Main dashboard

Now you can start the conversation by typing your message in the Answer section.

 

To create a new group chat:

  1. Go to Chats Page and click External or Internal (depending on the users you write to) to open the chats' main dashboard
  2. Click ➕ button next to the Search field. The new window will appear
  3. Start typing the name of the person in the Search field or simply scroll and choose several contacts from your contact list by clicking ➕ button next to their names
  4. Check the amount of members in Contacts added line
  5. Type the Chat name in the corresponding field above the contact list
  6. Click Create Chat to see the chat on your Main dashboard

Now you can start the conversation by typing your message in the Answer section.

If you are using the Pigeon Business app, the steps are similar. For reference, see infographic with instructions below.

See also: Add or Remove Member(s) to a Group Chat.