Delete a Department

As Admin, you can manage departments through Pigeon platform

To delete a department:

  1. Go to Contacts and click Directory to open the business directory structure
  2. Click Edit in the top right corner of the main Directory dashboard. Edit, Delete and X buttons will appear in each department and sub-department
  3. Choose the department or sub-department you want to remove and click Delete. The pop-up window will open
  4. Tick the box under the question if you also want to delete the nested sub-departments and contacts
  5. Choose Delete if you are sure that you want to remove the department. Choose Cancel if you changed your mind

After deleting, the department will be removed from your Directory.

If you wish to Edit the department or structure instead of deleting it, check out this guide.