1. Help Center
  2. Customers
  3. Permissions and personal data

Reset or Update your Password

You can reset your Pigeon account password if you forget it.

To reset your password:

  • Go to the Sign in page, then tap Forgot password.
  • Enter the email address used for your Pigeon account in the corresponding field.
  • Tap Send.
  • Check your email and follow the instructions in it.

.

  • Follow the link in your email to come back to your Pigeon account.

  • Enter your new password and confirm it in the corresponding fields. Your password must be at least 8 characters.

  • Tap Update password. The password will be changed.

  • Tap Sign in to start using your Pigeon account.

.

 

If you're already logged in and need to update your password, that's simple.

To update your password:

  • Open My Profile.
  • Tap Privacy and Security.
  • Tap Update Password.

.

  • Enter your current password in the corresponding field.

  • Enter your new password and confirm it in the corresponding fields. To see the entered text tap an eye icon.

Your password must be at least 8 characters.

  • Tap Save in the upper right corner of the screen. The password will be changed.

  • Tap OK in the pop-up message to confirm.