1. Help Center
  2. General Business Users
  3. Interacting with customers & team members

Send a Contact

Every person in your contact list has general contact information that can be viewed and shared with others through Pigeon platform.

To send a contact's information to another person through the Chat's main dashboard with that other person:

  1. Go to your Chat Page
  2. Open the chat with a person who needs to receive the other person contact's information
  3. Click Send contact icon (in the middle) in the Answer section. The new window will appear
  4. Choose the list where the needed contact is saved (Personal, Directory, Shared) and click to open it

  5. Start typing the name of the person in the Search field or choose the contact from your list by clicking ➕ button next to the person's name

  6. Click Send Contact. The card with a shared contact will appear in the Chat's main dashboard

You can also send a contact to a person you are chatting with through the Chat information sidebar:

  1. Go to your Chat Page
  2. Open the chat with a person who needs to receive a contact's information of another person
  3. Click the Info icon in the top right corner of the chat's main dashboard. The Chat information sidebar menu will appear on the right
  4. Click Send Contact. The new window will appear
  5. Choose the list where the needed contact is saved (Personal, Directory, Shared) and click to open it
  6. Start typing the name of the person in the Search field or choose the contact from your list by clicking ➕ button next to the person's name
  7. Click Send Contact. The card with a shared contact will appear in the recipient's Chat's main dashboard