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Send a Message to an Existing Contact or Chat

You can access your ongoing conversations and send messages through Chats or Contacts.

To access an ongoing conversation and send messages through Chats

  • Go to Chats
  • Find the chat with whom you would like to access or send a new message and tap it to open
  • Once opened, start typing your new message in the chat response area

 

To send messages to someone that you have already saved in your Contacts

  • Go to Contacts.
  • Tap the search field and enter a specialist's name or scroll down until you find the needed contact.
  • Tap the contact to open the profile.
  • Tap Send message or the message icon under the contact's name.
  • Type in your message and tap Send icon on the right.
  • This will take you to your open conversation with this contact, or will start a new conversation if your most recent one has already been closed and archived.