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Starting a Chat or Group Chat with a New Contact

After you find the business and open the business page, you can look through the contacts, start chats, exchange files and many more. 

To find an individual and start the conversation:

1. Tap the search field and enter a specialist's name or scroll down until you find the needed contact. 

2. Tap the selected profile and open the chat.

3. Start a conversation by sending a message and wait for the reply. 

If you don't know the specific individual or specialists, many businesses use group contacts for general questions and outreach. You can find a group contact by following steps 1-3.

If you want to contact a specialist via voice, video, or to schedule an appointment, click the ( i ) icon next to the contact's name.